Privacy policy
SECTION 1 – INFORMATION WE COLLECT
When you purchase from Cervia, we collect personal details such as your name, address, phone number, and email address as part of the order process.
Additionally, when you browse our website, we automatically receive your device’s IP address, browser type, and operating system. This helps us improve your browsing experience and optimize our platform.
With your consent, we may also send you emails about Cervia products, offers, and updates.
SECTION 2 – CONSENT
How do we get your consent?
When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or initiate a return, you consent to our collection and use of that information for that specific purpose.
For marketing or other secondary purposes, we will either request your explicit consent or provide you with an option to opt out.
How can you withdraw your consent?
If you change your mind after opting in, you can withdraw your consent at any time by contacting us at:
support@cervia.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT SECURITY
We use trusted third-party payment gateways such as Razorpay to process payments securely. Cervia does not store your card details on our servers.
Your payment information is encrypted and processed in compliance with PCI-DSS (Payment Card Industry Data Security Standards). This ensures secure handling of your payment data.
Your transaction information is retained only as long as necessary to complete your purchase and is not stored afterward.
For more details, you may review Razorpay’s terms at: https://razorpay.com
SECTION 5 – THIRD-PARTY SERVICES
We may use third-party services to support our operations, such as payment processing, logistics, and analytics. These providers only collect and use your information to the extent necessary to perform their services.
Please note that these third-party providers may have their own privacy policies. We recommend reviewing them to understand how your data is handled.
Once you leave the Cervia website or are redirected to a third-party platform, this Privacy Policy no longer applies.
SECTION 6 – EXTERNAL LINKS
Our website may contain links to external websites. Cervia is not responsible for the privacy practices of those websites. We encourage you to review their privacy policies separately.
SECTION 7 – DATA SECURITY
We take appropriate security measures and follow industry best practices to protect your personal information from unauthorized access, misuse, loss, or disclosure.
SECTION 8 – COOKIES
Cervia uses cookies to maintain your session and improve your browsing experience. These cookies do not personally identify you on other websites.
SECTION 9 – AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your state or region, or that you have given consent for any minor dependents to use this site.
SECTION 10 – CHANGES TO THIS POLICY
Cervia reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.
If significant changes are made, we will notify you here so you remain informed about how your information is used.
CONTACT INFORMATION
For any questions, requests, or concerns regarding your personal data, you can contact us at:
Email: support@cervia.com